Exchange – Return Policy
We hope you are pleased with your Design Temple product.
What you have is an original design created at our studio and manufactured with the highest standards of material and best practice.
In the unlikely event that you receive an object with a manufacturing defect – and/ or the object delivered is different from what you ordered – please notify us within 2 weeks from date of delivery, so we may have it replaced, at no cost to you.
All objects are shipped in especially designed packaging – so in the unlikely event that you receive an item damaged, broken or destroyed in transit – please notify us within 2 weeks from when it is delivered to you, so we may have it replaced at no cost to you.
As we are a small company, it is currently not possible to offer refunds or exchanges at this stage, for operational reasons.
As a growing brand committed to providing excellence of design and service – we look forward to any feedback you may have to improve our products and your experience.
Please email us at firstname.lastname@example.org